We're Here to Help!
Questions about your order? Custom plushie, fidget toy or cozy item ideas? About a collaboration? Just want to say hi? Drop us a message and we'll get back to you within 24-48 hours.
🤍 xoxo, Cozimyco 🌸
Custom Order Requests
Dreaming up something special? We'd love to bring your vision to life! Please include:
- Description of your item idea (if you're customizing one of our existing designs, let us know which one!)
- Desired size (mini/regular/jumbo)
- Quantity
- Your budget range
- Optional: Needed by a certain date
Please note: We will contact you by email to discuss further. Custom orders are subject to our availability and approval. If accepted, a 50% deposit is required before we begin. The cost of the deposit will be subtracted from the cost of the finished item! It is not an extra fee, you're just paying a portion of the order total ahead of time.
Order Issues
Already placed an order and need help? Contact us via our contact form and please include:
- Your order number
- The issue with your order
- Your ideal solution
Share the Love
Did your new plushie or fidget toy make you smile? We'd love to hear about it! Stella, Talia and Isaac read every single message.
To help us (and future customers), tell us:
- Which item you got
- Who it was for
- Your favorite little detail
A photo of it in its new home makes our whole week. With your permission, we may share your words on our site and Instagram. 🤍